Experience Lead

COS

Praha 1, Czech Republic
Meal allowance: 90 kč per working day; benefits: 2...
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3-4+ years ecommerce experience
Deep understanding of digital ecosystem
Cross-functional collaboration skills
** The Experience Lead position at COS in Prague focuses on enhancing customer and employee experiences through optimized digital channels and data-driven insights. The role requires collaboration across various teams and aims to drive commercial performance in the Czech Republic, Slovakia, Romania, and Hungary. **

Job Summary

  • The Experience Lead will optimize the customer and employee experience across store and digital touchpoints to drive commercial performance.
  • This role involves leading cross-functional collaboration with Commercial, E-commerce, Marketing, and Tech teams within the Sales Market.
  • Employees receive a 25% staff discount across all H&M Group brands, meal allowances, and extensive development opportunities.

Matching Summary

Match Score: 75

** The Experience Lead position at COS in Prague focuses on enhancing customer and employee experiences through optimized digital channels and data-driven insights. The role requires collaboration across various teams and aims to drive commercial performance in the Czech Republic, Slovakia, Romania, and Hungary. **

Salary

Meal Allowance: 90 Kč per working day; Benefits: 25% staff discount; Not specified

Skills & Requirements

Must-have

  • 3-4+ years eCommerce experience
  • Deep understanding of digital ecosystem
  • Cross-functional collaboration skills
  • Fluent English communication
  • Sales performance analysis capability

Nice-to-have

  • Customer-centric mindset
  • Commercially driven approach
  • Proactive ownership attitude
  • Continuous improvement motivation
  • Strong planning and communication

Key Requirements

  • 3-4+ years in eCommerce
  • Experience in fashion industry preferred
  • Fluent in English

Work Rights

Not specified

Tailored Resume

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