Execute benefit payments via rpa and compass system
Validate daily payment lists against bank statements
Adhere to service legal agreements (slas)
FWD Insurance is seeking a Benefit & Operations Payment Officer to manage benefit payments and ensure smooth operational activities. The ideal candidate will ensure accurate processing of payment requests and maintain compliance with service agreements, while actively contributing to reporting and operational backup
Job Summary
The role ensures all benefit payments are fulfilled accurately and securely through approved platforms like RPA and the Compass System.
Employees must validate daily payment lists against bank statements and provide comprehensive monthly reports on claims, rejections, and cash flow.
The position requires strict adherence to Service Legal Agreements (SLAs) and robust governance while supporting smooth operational activities.
Matching Summary
Match Score: 75
FWD Insurance is seeking a Benefit & Operations Payment Officer to manage benefit payments and ensure smooth operational activities. The ideal candidate will ensure accurate processing of payment requests and maintain compliance with service agreements, while actively contributing to reporting and operational backup.
Skills & Requirements
Must-have
Execute benefit payments via RPA and Compass System
Validate daily payment lists against bank statements
Adhere to Service Legal Agreements (SLAs)
Generate monthly Corporate Care and non-Care reports
Provide transfer evidence and update share folders
Nice-to-have
Quick response to unprocessed data requests
Active backup support for operational processes
Experience with banking systems integration
Key Requirements
Knowledge of insurance benefit payment processes
Proficiency in RPA and banking system operations
Ability to generate detailed financial and operational reports