Base: $ 81,572; bonus/equity: not specified; benef...
Not specified
Accurate and timely household rent reviews
Support new tenancy sign-ups
Guidance on complex rent calculations
Mission Australia is seeking a Customer Service Officer for their Rent & Income team in Rosny Park, Tasmania, to provide essential administrative and customer support focused on sustainable tenancies. The role emphasizes strong organizational skills, attention to detail, and a commitment to helping communities thrive within a supportive, values-driven organization
Job Summary
Make a meaningful difference to the lives of Australians in need by playing a vital role in supporting residents across Australia to maintain sustainable tenancies.
As a Customer Service Officer – Rent & Income, you’ll be at the heart of delivering fair, accurate, and compliant rent reviews, while providing essential administrative and customer support to staff, residents, and stakeholders.
Benefits include not-for-profit salary packaging, free confidential counselling, volunteering opportunities, and extra leave.
Matching Summary
Match Score: 85
Mission Australia is seeking a Customer Service Officer for their Rent & Income team in Rosny Park, Tasmania, to provide essential administrative and customer support focused on sustainable tenancies. The role emphasizes strong organizational skills, attention to detail, and a commitment to helping communities thrive within a supportive, values-driven organization.
Salary
Base: $ 81,572; Bonus/Equity: Not specified; Benefits: + Super + NFP salary packaging benefits
Skills & Requirements
Must-have
Accurate and timely household rent reviews
Support new tenancy sign-ups
Guidance on complex rent calculations
Administrative and data record maintenance
Coordinate bulk tenant communications
Track and report on rent review process
Handle complaints and feedback professionally
Nice-to-have
Collaborative mindset and confidentiality
Passionate about helping communities thrive
Innovative and inclusive culture
Commitment to confidentiality
Key Requirements
National police history check
Qualifications
Referee checks
WWCC
Strong administration, organisation and time management skills
Excellent written and verbal communication
Confidence using databases and digital systems
Understanding of community housing compliance environment