Hollymead Veterinary Hospital - Client Service Representative
Hollymead Veterinary Hospital
Charlottesville, VA, US
On-site
Manage appointment schedule
Process client payments
Maintain client information accuracy
Hollymead Veterinary Hospital is seeking a full-time client service representative to be the first point of contact for clients and provide exceptional service
Job Summary
Hollymead Veterinary Hospital is seeking a full-time client service representative to be the first point of contact for clients and provide exceptional service.
Responsibilities include managing appointments, processing payments, relaying client questions to the medical team, and maintaining a clean lobby.
Benefits include health/dental/vision insurance, 401k, paid time off, flexible schedules, and a generous pet discount program.
Matching Summary
Hollymead Veterinary Hospital is seeking a full-time client service representative to be the first point of contact for clients and provide exceptional service.
Skills & Requirements
Must-have
Manage appointment schedule
Process client payments
Maintain client information accuracy
Promote human-animal bond
Nice-to-have
Compassionate client interaction
Supportive team environment
Promote learning and work-life balance
Key Requirements
Effective written and oral communication skills
Basic veterinary knowledge and terminology
Proficient with office software and equipment
Able to stand/sit for extended periods (9-12 hour shifts)