Lead Client Care Assistant (lead Receptionist)

Palmerston Veterinary Group

Buckhurst Hill, GB
Base: £31,000 py; bonus/equity: not specified; ben...
Onsite
Leadership experience
Client feedback monitoring
Service standard development
Continually monitor and respond to client feedback, action any suggestions to improve our service

Job Summary

  • Continually monitor and respond to client feedback, action any suggestions to improve our service.
  • Demonstrate positive leadership to motivate and boost employee morale.
  • We are committed to providing an environment where our team can thrive.

Matching Summary

Continually monitor and respond to client feedback, action any suggestions to improve our service.

Salary

Base: £31,000 per annum; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Leadership experience
  • Client feedback monitoring
  • Service standard development
  • Employee morale boosting
  • Cash handling and till operation
  • IT skills (Word, Excel, Outlook)

Nice-to-have

  • Veterinary industry experience
  • Building client relationships
  • Demonstrating empathy
  • Positive leadership presence

Key Requirements

  • Leadership experience required
  • Valid driving license required
  • Flexibility to cover shifts
  • Reception or Client Care experience
  • IT skills minimum

Work Rights

Not specified

Tailored Resume

Cover Letter