Receptionist / Client Care Team Member

Wear Referrals

Durham, England, GB
Base: £26,701 py; bonus/equity: not specified; ben...
Onsite
High-level reception experience
Shift-based role
Customer service skills
This is a genuine opportunity for candidates with extensive high-level reception experience gained in a busy and challenging professional environment to join a successful and growing business with scope for career development for the right candidate

Job Summary

  • This is a genuine opportunity for candidates with extensive high-level reception experience gained in a busy and challenging professional environment to join a successful and growing business with scope for career development for the right candidate.
  • The role involves welcoming clients and their pets, managing appointments and surgical bookings, answering client queries, performing administration duties, processing prescription requests, taking payments, and promoting offers and services.
  • Wear Referrals is part of Linnaeus and Mars Veterinary Health, offering a comprehensive wellbeing package, career development opportunities, and a culture that is inclusive and diverse.

Matching Summary

This is a genuine opportunity for candidates with extensive high-level reception experience gained in a busy and challenging professional environment to join a successful and growing business with scope for career development for the right candidate.

Salary

Base: £26,701 per annum; Bonus/Equity: Not specified; Benefits: 5 weeks holiday plus bank holidays and Birthday Leave, career progression, staff discounts, life assurance, private healthcare, enhanced sickness pay, pension scheme, wellness programs

Skills & Requirements

Must-have

  • high-level reception experience
  • shift-based role
  • customer service skills
  • appointment and diary management
  • payment processing
  • pro-active client communication

Nice-to-have

  • career progression opportunities
  • corporate uniform required
  • detail orientated
  • professional appearance
  • team collaboration
  • commitment to excellent customer service

Key Requirements

  • significant experience in high-pressure client care
  • customer service qualification preferred
  • ability to sit and stand for long periods
  • commitment to shift work covering 7am-10pm
  • full-time availability 40hrs/week over 5 days

Work Rights

Not specified

Tailored Resume

Cover Letter