Groups & Individual Reservations Coordinator (m/w/d)

Sofitel Brisbane Central

Zürich, Switzerland
On-site
Individual and group reservations
Room sales and yield strategy
Guest relationship management
You will process inquiries for individual and group reservations via phone, email, or in person, managing room sales according to yield strategy and company guidelines

Job Summary

  • You will process inquiries for individual and group reservations via phone, email, or in person, managing room sales according to yield strategy and company guidelines.
  • Responsibilities include creating contracts for individual reservations, organizing property tours, and supporting sales discussions, while also handling guest inquiries and administrative tasks like in-house guest communication.
  • Benefits include financial support for commuting, free uniform cleaning, regular team events, complimentary meals, and exclusive discounts within the Accor group.

Matching Summary

You will process inquiries for individual and group reservations via phone, email, or in person, managing room sales according to yield strategy and company guidelines.

Skills & Requirements

Must-have

  • Individual and group reservations
  • Room sales and yield strategy
  • Guest relationship management
  • Administrative tasks
  • Front office support

Nice-to-have

  • Passion for guest contact
  • Enjoy working with international guests
  • Teamwork oriented

Key Requirements

  • Completed hotel management education
  • Proven experience in a similar role
  • Professional communication in German and English

Work Rights

Not specified

Tailored Resume

Cover Letter