Csa

Firstsource

Gurugram, HR, IN
On-site
Customer lifecycle services
Technical knowledge to solve problems
Multitasking while handling customers
Respond to customer queries regarding plans, inquiries about product and services

Job Summary

  • Respond to customer queries regarding plans, inquiries about product and services.
  • Exhibit proper communication skills and formation of language while answering customer queries.
  • Must be comfortable with 24/7 US rotational shifts and 2 rotational week offs.

Matching Summary

Respond to customer queries regarding plans, inquiries about product and services.

Skills & Requirements

Must-have

  • customer lifecycle services
  • technical knowledge to solve problems
  • multitasking while handling customers
  • performance oriented
  • maintain data confidentiality
  • adhere to security and compliance norms

Nice-to-have

  • hyper-focused domain-centered teams
  • cutting-edge tech data analytics
  • real-world practitioners work collaboratively
  • future-focused outcomes

Key Requirements

  • HSC / Graduate Freshers
  • HSC / Graduate with more than 6 months experience
  • comfortable with 24/7 US rotational shifts

Work Rights

Not specified

Tailored Resume

Cover Letter