Universal Banker - Madison, Ct

mvt.se

Madison, Connecticut, United States of America
Base: $20.55 - $34.25 hourly (usd); bonus/equity: ...
Customer service and sales skills
Digital banking capabilities support
Branch operations and transaction processing
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner

Job Summary

  • The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.
  • It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand.
  • The role supports daily branch operations including teller duties, customer appointments, and promoting digital banking solutions.

Matching Summary

The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.

Salary

Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and sales skills
  • Digital banking capabilities support
  • Branch operations and transaction processing
  • Fraud identification and escalation
  • Lobby management and customer engagement
  • Compliance with AML, BSA, and KYC processes

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Entrepreneurial spirit
  • Critical thinking
  • Bilingual skills based on branch needs

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year retail sales or customer service experience
  • Strong verbal and interpersonal communication skills
  • Ability to handle difficult customer conversations
  • Proven time management and prioritization skills
  • Registration under the Federal SAFE Act

Work Rights

Not specified

Tailored Resume

Cover Letter