Physical ability to climb ladders and work in attics
Ability to distinguish color-coded wires and equipment
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Cox Communications is seeking a Residential Broadband Technician (Core Technology Tech I) who will be responsible for installing and repairing residential communication services. The ideal candidate should have a high school diploma or GED, some customer service experience, and a willingness to work in various physical environments. The position offers competitive hourly pay, excellent benefits, and opportunities for professional development.
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Job Summary
The role involves installing, disconnecting, and troubleshooting video, high-speed internet, telephony, and automation services for residential customers.
Employees receive a comprehensive benefits package including healthcare, 401(k) matching, paid time off, and paid volunteer hours.
Candidates must be able to perform physical tasks such as lifting heavy cables, climbing ladders, and working in extreme weather conditions.
Matching Summary
Match Score: 75
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Cox Communications is seeking a Residential Broadband Technician (Core Technology Tech I) who will be responsible for installing and repairing residential communication services. The ideal candidate should have a high school diploma or GED, some customer service experience, and a willingness to work in various physical environments. The position offers competitive hourly pay, excellent benefits, and opportunities for professional development.
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Salary
Base: $22.02 - $33.08/hour; Bonus/Equity: Eligible for commission and incentive programs; Benefits: 16 hours PTO monthly, 7 paid holidays, health insurance, 401(k)
Skills & Requirements
Must-have
Valid state driver's license with good record
Physical ability to climb ladders and work in attics
Ability to distinguish color-coded wires and equipment
Nice-to-have
Spanish proficiency for specific locations
5+ years experience in service installation and repair
Strong commitment to world-class customer experience
Key Requirements
Minimum High School diploma or GED
One year of direct customer service experience
Must be authorized to work in the US without sponsorship