Senior User Support Specialist

PAE/Amentum

Us, TN, United States
Base: 23.32; bonus/equity: not specified; benefits...
End-user support for applications
Technical troubleshooting for hardware
User account maintenance in active directory
The Contractor is responsible for providing direct end-user support for the applications being supported

Job Summary

  • The Contractor is responsible for providing direct end-user support for the applications being supported.
  • Provides user-level support and assistance for Microsoft 365 applications and enterprise software.
  • Supports district IT personnel by executing routine technical tasks related to data backups and recovery.

Matching Summary

The Contractor is responsible for providing direct end-user support for the applications being supported.

Salary

Base: 23.32; Bonus/Equity: Not specified; Benefits: Health, dental, and vision insurance; Paid time off and holidays

Skills & Requirements

Must-have

  • End-user support for applications
  • Technical troubleshooting for hardware
  • User account maintenance in Active Directory

Nice-to-have

  • Experience with DOJ office automation
  • Excellent oral and written communication skills
  • Supervisory experience helpful

Key Requirements

  • At least two years of experience in computer applications
  • Must be able to obtain and maintain a US government security clearance
  • Hands-on familiarity with network and operating systems

Work Rights

Not specified

Tailored Resume

Cover Letter