As Vice President of Product Adoption, you will own Salesforce’s product adoption operating model—ensuring customer usage of our products is intentionally designed to drive measurable customer outcomes at scale
Job Summary
As Vice President of Product Adoption, you will own Salesforce’s product adoption operating model—ensuring customer usage of our products is intentionally designed to drive measurable customer outcomes at scale.
You will work closely with Salesforce Product teams to define adoption frameworks that reflect product intent, customer usage, and value realization, while establishing common standards and signals.
Build and lead a high-performing adoption team within Customer Success, setting a high bar for product thinking, analytical rigor, and execution in a highly matrixed environment.
Matching Summary
As Vice President of Product Adoption, you will own Salesforce’s product adoption operating model—ensuring customer usage of our products is intentionally designed to drive measurable customer outcomes at scale.