Helpdeskmedewerker 12+

Uitgeverij Malmberg / Sanoma Learning

Den Bosch, Netherlands
Market-conform salary; end-of-year bonus; profit s...
Hybrid
Excellent verbal and written communication skills
Service-oriented and solution-focused mindset
Stress resistance and sense of responsibility
Uitgeverij Malmberg, part of Sanoma Learning, is seeking a Helpdeskmedewerker to provide support to teachers using their digital learning tools. The role offers opportunities for growth into sales functions, emphasizing a service-oriented mindset and strong communication skills

Job Summary

  • You will serve as the primary contact point for teachers needing assistance with digital learning materials via phone, email, and chat.
  • The role offers a clear growth path to transition into an Inside Sales position for those interested in developing commercial relationships.
  • Employees benefit from a hybrid work model in Den Bosch, a competitive salary, and comprehensive secondary benefits including a choice budget.

Matching Summary

Match Score: 85

Uitgeverij Malmberg, part of Sanoma Learning, is seeking a Helpdeskmedewerker to provide support to teachers using their digital learning tools. The role offers opportunities for growth into sales functions, emphasizing a service-oriented mindset and strong communication skills.

Salary

Market-conform salary; End-of-year bonus; Profit sharing

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Service-oriented and solution-focused mindset
  • Stress resistance and sense of responsibility

Nice-to-have

  • Interest in commercial sales opportunities
  • Affinity with IT and digital working methods
  • Knowledge or interest in the education sector

Key Requirements

  • MBO or HBO level of education and thinking
  • Dutch language proficiency required for selection process

Work Rights

Not specified

Tailored Resume

Cover Letter