Service Delivery Coordinator

MSS Security

Parramatta, New South Wales, Australia
Night shift availability 1800-0600
Rostering and scheduling expertise
Customer service to multiple stakeholders
MSS Security is one of Australia’s leading security companies built on teamwork, respect, and integrity

Job Summary

  • MSS Security is one of Australia’s leading security companies built on teamwork, respect, and integrity.
  • The role involves allocating effective rostering resources, managing welfare calls, and providing excellent customer service to clients and business managers.
  • MSS Security values diversity and is certified by the Workplace Gender Equality Agency, supports Veterans employment, and has an endorsed INNOVATE Reconciliation Action Plan.

Matching Summary

MSS Security is one of Australia’s leading security companies built on teamwork, respect, and integrity.

Skills & Requirements

Must-have

  • Night shift availability 1800-0600
  • Rostering and scheduling expertise
  • Customer service to multiple stakeholders
  • Payroll processing accuracy
  • Microsoft Office proficiency

Nice-to-have

  • Proactive and self-motivated approach
  • Strong communication skills
  • Experience in administration or call centre
  • Ability to work under pressure
  • Team player mindset

Key Requirements

  • Experience in administration, call centre or rostering
  • Availability for night shifts averaging 3 x 12 hour shifts per week
  • Understanding of applicable industrial state instruments

Work Rights

Not specified

Tailored Resume

Cover Letter