Tier 2 And Tier 3 Desktop Support Engineer

Leidos

Bethesda, MD, United States
Base: $52,000.00 - $94,000.00; bonus/equity: not s...
Onsite
Tier 2 and tier 3 support
Windows 11 desktop support
Customer service skills
The Desktop Support Engineer provides Tier 2 and Tier 3 desktop support in a secure, enterprise Windows environment

Job Summary

  • The Desktop Support Engineer provides Tier 2 and Tier 3 desktop support in a secure, enterprise Windows environment.
  • Candidates must be local to the DC area and be US Citizens or Green Card holders.
  • Leidos seeks individuals who disrupt, provoke, and refuse to fail.

Matching Summary

The Desktop Support Engineer provides Tier 2 and Tier 3 desktop support in a secure, enterprise Windows environment.

Salary

Base: $52,000.00 - $94,000.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Tier 2 and Tier 3 support
  • Windows 11 desktop support
  • Customer service skills

Nice-to-have

  • Exposure to macOS support
  • Familiarity with mobile device management
  • Prior experience in Federal environments

Key Requirements

  • A.A. in Computer Science or related field
  • 4 years of relevant experience
  • CompTIA A+, Network+, or Security+ certification

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter