Senior Systems Operations Engineer - Production Support, Sre, Itil
Wells Fargo
Not specified
Production support / sre / devops
24x7 platforms with strict slas
Itil-aligned environments
Wells Fargo is seeking a Senior Systems Operations Engineer to manage systems and infrastructure, focusing on improving system efficiencies and supporting critical applications. The ideal candidate should have extensive experience in production support, SRE, and ITIL environments, alongside strong troubleshooting and communication skills
Job Summary
Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area.
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks.
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability.
Matching Summary
Match Score: 85
Wells Fargo is seeking a Senior Systems Operations Engineer to manage systems and infrastructure, focusing on improving system efficiencies and supporting critical applications. The ideal candidate should have extensive experience in production support, SRE, and ITIL environments, alongside strong troubleshooting and communication skills.
Skills & Requirements
Must-have
Production Support / SRE / DevOps
24x7 platforms with strict SLAs
ITIL-aligned environments
Linux/Unix troubleshooting
Application architectures
Log analysis and observability tools
HTTP, TLS, DNS, load balancing
Database troubleshooting
Messaging/streaming systems
Scripting for automation
Runbooks and automation tools
SLO/SLI and monitoring
Incident handling skills
RCA techniques
Change management and release support
Stakeholder communication
Collaboration across teams
Structured thinker, ownership
Root-cause and prevention focus
Nice-to-have
Calm under pressure
High attention to detail
Commitment to operational excellence
Business-friendly communication
Key Requirements
4+ years Systems Engineering, Technology Architecture experience
4+ years in Production Support / SRE / DevOps / Platform Operations