Customer Service Junior Analyst

Citi Handlowy

Poland
Base: 81,660.00 zł - 119,240.00 zł; bonus/equity: ...
Hybrid (up to 2 days working at home per week)
Fluent english communication skills
Strong ms office proficiency
Ability to work under pressure
Citi Handlowy is seeking a Customer Service Junior Analyst to join their Commercial Cards Team in Poland. The role involves managing client inquiries and optimizing Commercial Card programs while providing a supportive and flexible work environment with various employee benefits

Job Summary

  • The role involves managing and optimizing Commercial Cards programs for over 600 corporate clients across 45 markets.
  • Employees will handle daily client communication via email and conference calls while resolving root cause issues.
  • The position offers a hybrid working model with up to two days of remote work per week.

Matching Summary

Match Score: 75

Citi Handlowy is seeking a Customer Service Junior Analyst to join their Commercial Cards Team in Poland. The role involves managing client inquiries and optimizing Commercial Card programs while providing a supportive and flexible work environment with various employee benefits.

Salary

Base: 81,660.00 zł - 119,240.00 zł; Bonus/Equity: Annual discretionary incentive award possible; Benefits: Pension plan, medical care, life insurance, sport card, cafeteria benefits

Skills & Requirements

Must-have

  • Fluent English communication skills
  • Strong MS Office proficiency
  • Ability to work under pressure

Nice-to-have

  • French or German language skills
  • Experience in customer service
  • Account management background

Key Requirements

  • Fluent English required
  • Highly organized work ethic
  • System skills proficiency

Work Rights

Not specified

Tailored Resume

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