Manager, Case Processing

Johnson & Johnson Innovative Medicine

High Wycombe, United Kingdom
Hybrid
Drug safety associates (dsas)
Serious and unexpected suspected adverse reaction (susar) reporting
Global medical safety operations (gmso)
Directly leading the daily operational activities of a Global Case Processing team within Global Medical Safety Operations, ensuring effective workload management and adherence to ICSR quality and timeline standards

Job Summary

  • Directly leading the daily operational activities of a Global Case Processing team within Global Medical Safety Operations, ensuring effective workload management and adherence to ICSR quality and timeline standards.
  • Managing and supporting team members in day‑to‑day case processing activities through coaching, guidance, performance management, and ongoing staff development.
  • Ensuring the quality, accuracy, and regulatory compliance of team‑processed ICSRs, with particular focus on SUSAR reporting requirements, including completeness of case narratives, coding activities, AOSE, and related documentation.

Matching Summary

Directly leading the daily operational activities of a Global Case Processing team within Global Medical Safety Operations, ensuring effective workload management and adherence to ICSR quality and timeline standards.

Skills & Requirements

Must-have

  • Drug Safety Associates (DSAs)
  • Serious and Unexpected Suspected Adverse Reaction (SUSAR) reporting
  • Global Medical Safety Operations (GMSO)
  • Quality, accuracy, and regulatory compliance
  • Pharmacovigilance regulations

Nice-to-have

  • Inclusive work environment
  • Patient insights fuel science-based advancements
  • Developments in treatments and cures

Key Requirements

  • Bachelor’s degree in a health‑related or scientific discipline
  • Minimum of 5 years of pharmaceutical industry or clinical experience
  • Demonstrated knowledge of global safety reporting regulations
  • Demonstrated people‑management capability
  • Proficiency with pharmacovigilance safety systems

Work Rights

Not specified

Tailored Resume

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