This role is responsible for owning process for the operations team across the business, from student onboarding to counselor matching to post-program follow-up
Job Summary
This role is responsible for owning process for the operations team across the business, from student onboarding to counselor matching to post-program follow-up.
Key responsibilities include auditing existing workflows, designing scalable processes, managing the CRM (HubSpot), and building community management frameworks.
Benefits include 100% coverage of health, vision, and dental benefits, flexible Paid-time Off, and a Learning and Development Budget.
Matching Summary
This role is responsible for owning process for the operations team across the business, from student onboarding to counselor matching to post-program follow-up.