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ServiceTitan is seeking a Solutions Architect to serve as a technical and business advisor, aiding customers in designing scalable solutions within the ServiceTitan platform. The role involves collaboration across various teams to optimize customer outcomes and requires significant experience in solutions architecture and SaaS platforms.
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Job Summary
The Solutions Architect serves as a trusted technical and business advisor to customers, translating complex operational requirements into scalable, best-practice solutions within the ServiceTitan platform.
This role partners closely with Customer Success, Implementation, Product, Sales, and Engineering teams to design, validate, and optimize customer architectures that support growth, efficiency, and adoption.
The company offers flextime, recognition, support for autonomous work, holistic health and wellness benefits, and support for various life stages.
Matching Summary
Match Score: 75
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ServiceTitan is seeking a Solutions Architect to serve as a technical and business advisor, aiding customers in designing scalable solutions within the ServiceTitan platform. The role involves collaboration across various teams to optimize customer outcomes and requires significant experience in solutions architecture and SaaS platforms.
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Salary
Base: $78,400 - $104,900 USD; Bonus/Equity: annual bonus, equity; Benefits: holistic suite of benefits
Skills & Requirements
Must-have
ServiceTitan platform solutions
translate business requirements
SaaS platforms with complex logic
service-based or field service businesses
technical and non-technical stakeholders
Nice-to-have
customer success, professional services
data modeling, reporting, analytics
strategic thinking, execution discipline
customer-first mindset, consultative approach
manage ambiguity, complex problem spaces
Key Requirements
5+ years experience
Solutions Architecture, Technical Consulting, Systems Design, or Implementation roles
Experience designing and supporting SaaS platforms
Strong understanding of service-based or field service businesses
Proven ability to translate business needs into technical solutions