Team Member Host - Front Office/ Reservations

Sofitel Brisbane Central

The Hague, Netherlands
Base: €2,711.54 bruto pm fulltime (38 hours); bonu...
On-site
Front office guest service
Reservations handling
Opera cloud experience
You will ensure every guest leaves with a big smile by delivering excellent service at the front desk and occasionally in the breakfast restaurant

Job Summary

  • You will ensure every guest leaves with a big smile by delivering excellent service at the front desk and occasionally in the breakfast restaurant.
  • The role involves handling group reservations, individual requests, and building positive guest contacts to secure new leads.
  • The position offers a salary slightly above market rate, 25 vacation days, team outings, training opportunities, travel reimbursements, and discounts at Accor Hotels worldwide.

Matching Summary

You will ensure every guest leaves with a big smile by delivering excellent service at the front desk and occasionally in the breakfast restaurant.

Salary

Base: €2711.54 bruto per month fulltime (38 hours); Bonus/Equity: Not specified; Benefits: 25 vacation days, team outings, training via Accor Academie, travel reimbursement, parking, bike plan, discounts at Accor Hotels

Skills & Requirements

Must-have

  • Front Office guest service
  • Reservations handling
  • Opera Cloud experience
  • Bilingual Dutch and English
  • Flexible shift availability
  • Hospitality industry experience

Nice-to-have

  • Creative problem solving
  • Team player attitude
  • Enthusiastic and spontaneous
  • Out-of-the-box thinking
  • Experience with group bookings

Key Requirements

  • Experience in Hospitality industry
  • Good communication and social skills
  • Fluent Dutch and English
  • Experience with Opera Cloud software preferred

Work Rights

Not specified

Tailored Resume

Cover Letter