Not specified; benefits: medical, dental, vision, ...
Fully remote
Inbound and outbound call handling
Mortgage payment collection strategies
Microsoft office software proficiency
The Performing Loan Consultant is responsible for providing excellent customer service while contacting homeowners to collect past-due mortgage payments
Job Summary
The Performing Loan Consultant is responsible for providing excellent customer service while contacting homeowners to collect past-due mortgage payments.
Employees are empowered through recognition of superior performance, innovative solutions, and a culture promoting teamwork and divisional cooperation.
The company offers comprehensive benefits including medical, dental, vision insurance, a 401(k) with employer match, and paid volunteer time off.
Matching Summary
The Performing Loan Consultant is responsible for providing excellent customer service while contacting homeowners to collect past-due mortgage payments.
Salary
Not specified; Benefits: Medical, dental, vision, 401(k) match, paid leave, pet insurance, adoption assistance, tuition reimbursement
Skills & Requirements
Must-have
Inbound and outbound call handling
Mortgage payment collection strategies
Microsoft Office software proficiency
Skip-tracing and internet search techniques
Professional telephone communication skills
Nice-to-have
Spanish or bilingual language skills
Sales experience background
Over 1 year of collections experience
College degree preferred
Positive attitude and strong work ethic
Key Requirements
High-school diploma required
English fluency mandatory
Reliable transportation to on-site location in Houston
Smartphone capable of installing security apps like Okta Verify