Customer Banking Specialist - Mount Barker, Sa (15hr/wk)
CommBank
Mount Barker, SA, Australia
Meaningful customer conversations
Assist with in-branch technology
Respond to transactional needs
The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers
Job Summary
The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers.
In this role, you will build personal connections with customers, help them use technology, assess their financial needs, and process applications for various products.
We are looking for individuals with integrity, a passion for service excellence, and the ability to act with integrity and place the customer at the centre of everything you do.
Matching Summary
The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers.
Skills & Requirements
Must-have
meaningful customer conversations
assist with in-branch technology
respond to transactional needs
complete financial health checks
process loan and credit card applications
adhere to bank processes and procedures
Nice-to-have
passion for service excellence
comfortable working independently
participate in community events
drive service improvement
Key Requirements
Available to cover predetermined roster
Ability to ask the right questions and find solutions