Serve as the first point of contact at the front desk by answering phones, greeting visitors, and directing clients to appropriate staff or community resources
Job Summary
Serve as the first point of contact at the front desk by answering phones, greeting visitors, and directing clients to appropriate staff or community resources.
Perform data entry and administrative tasks in systems such as ONE and MMIS, including uploading documents, scheduling appointments, and issuing EBT and medical cards.
ODHS offers an amazing benefits package, cost of living adjustments, and potential eligibility for the Public Service Loan Forgiveness Program.
Matching Summary
Serve as the first point of contact at the front desk by answering phones, greeting visitors, and directing clients to appropriate staff or community resources.
Salary
3429.00-4622.00
Skills & Requirements
Must-have
Data entry and administrative tasks
Answering phones and greeting visitors
Assisting clients with applications
Processing financial transactions
Office setting with occasional community work
Nice-to-have
Attention to detail and heart for service
Equity and diversity focus
Adaptable in changing work settings
Explaining complex information clearly
Key Requirements
Two years reception/call center experience
Associate degree in Behavioral/Social Science
Valid driver's license and acceptable driving record