Senior Cx Manager

Wundermanthompson

Lisbon, Portugal
**
Client relationship management
Account and project management
Strategic problem-solving
** Wunderman Thompson is seeking a Senior CX Manager in Lisbon, Portugal, to lead customer experience initiatives and manage client relationships across various industries. The role emphasizes account management, creative project oversight, and proposal writing, aiming to deliver innovative solutions that enhance client satisfaction and drive business growth. **

Job Summary

  • Serve as the main client point of contact for multiple clients across various industries, understanding their businesses to solve critical problems with innovative solutions.
  • Prepare and present creative briefs, manage research projects, and collaborate on scoping and costing projects to create compelling proposals.
  • The company offers opportunities for career development, hybrid working, social events, training, and a benefits package including medical and dental insurance.

Matching Summary

Match Score: 75

** Wunderman Thompson is seeking a Senior CX Manager in Lisbon, Portugal, to lead customer experience initiatives and manage client relationships across various industries. The role emphasizes account management, creative project oversight, and proposal writing, aiming to deliver innovative solutions that enhance client satisfaction and drive business growth. **

Skills & Requirements

Must-have

  • Client relationship management
  • Account and project management
  • Strategic problem-solving
  • Cross-functional team collaboration
  • Proposal writing and presentation
  • Budget management and ROI monitoring

Nice-to-have

  • Human-first approach
  • Award-winning work
  • Creative bravery
  • Empathy and trust

Key Requirements

  • Proven track record of managing multiple accounts & projects
  • Understanding of digital customer journey touchpoints
  • Ability to write design briefs and think creatively
  • Excellent analytical and communication skills
  • Commercially focused with budget management experience

Work Rights

Not specified

Tailored Resume

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