Manager, Customer Service Insights (apac)

Netflix

Manila, Philippines
Strong analytical skills
Experience in project management
Ability to analyze consumer insights
Netflix is one of the world's leading entertainment services with over 300 million paid memberships

Job Summary

  • Netflix is one of the world's leading entertainment services with over 300 million paid memberships.
  • The role involves analyzing customer feedback and delivering actionable insights for service improvement.
  • Success will be measured by the ability to tell compelling stories and highlight opportunities for enhancing customer experience.

Matching Summary

Netflix is one of the world's leading entertainment services with over 300 million paid memberships.

Skills & Requirements

Must-have

  • Strong analytical skills
  • Experience in project management
  • Ability to analyze consumer insights

Nice-to-have

  • Coaching experience
  • Exposure to large scale CS operations
  • Excellent collaboration skills

Key Requirements

  • Prior experience in research and analysis
  • Experience working with large datasets
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

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