Operations Customer Service Representative

Intelcom Group

Manitoba, Canada
Assist in unloading trailers
Scan, sort, and process packages
Support shipping and receiving operations
Intelcom | Dragonfly is Canada’s leader in last-mile logistics with operations across three continents and over 100 sorting stations

Job Summary

  • Intelcom | Dragonfly is Canada’s leader in last-mile logistics with operations across three continents and over 100 sorting stations.
  • The role involves assisting with unloading, package processing, customer service, and supporting various warehouse and operational tasks to ensure efficiency.
  • Employees benefit from short- and medium-term growth opportunities, comprehensive group insurance, a Group RRSP program, and an Employee Assistance Program.

Matching Summary

Intelcom | Dragonfly is Canada’s leader in last-mile logistics with operations across three continents and over 100 sorting stations.

Skills & Requirements

Must-have

  • Assist in unloading trailers
  • Scan, sort, and process packages
  • Support shipping and receiving operations
  • Handle customer pickups and front desk assistance
  • Comply with Health & Safety protocols

Nice-to-have

  • Train and mentor new employees
  • Collaborate with Operations teams
  • Maintain clean and organized work environment
  • Respond to customer inquiries via phone and email
  • Support warehouse system maintenance

Key Requirements

  • Work authorization for Canada
  • Ability to follow Standard Operating Procedures (SOPs)
  • Experience in warehouse or logistics operations preferred

Work Rights

Not specified

Tailored Resume

Cover Letter