Retention Development Manager – Jaguar Land Rover Financial Services

Lbgroupcoaching

Base: £61,344 - £68,160; bonus/equity: annual perf...
Hybrid
Retention strategy development
Data-driven performance analysis
Stakeholder influence and communication
This role is dedicated to driving excellence in Retention for Jaguar Land Rover Financial Services by shaping and delivering retention strategies and supporting retailer performance

Job Summary

  • This role is dedicated to driving excellence in Retention for Jaguar Land Rover Financial Services by shaping and delivering retention strategies and supporting retailer performance.
  • The position offers flexible working options including hybrid working and job share, with a focus on collaboration, coaching, and continuous improvement.
  • The company provides a wide-ranging benefits package including a generous pension contribution, performance-related bonus, share schemes, and wellbeing initiatives.

Matching Summary

This role is dedicated to driving excellence in Retention for Jaguar Land Rover Financial Services by shaping and delivering retention strategies and supporting retailer performance.

Salary

Base: £61,344 - £68,160; Bonus/Equity: Annual performance-related bonus and share schemes; Benefits: Pension up to 15%, wellbeing initiatives, 30 days holiday plus bank holidays

Skills & Requirements

Must-have

  • Retention strategy development
  • Data-driven performance analysis
  • Stakeholder influence and communication
  • Customer journey improvement
  • Hybrid working environment

Nice-to-have

  • Automotive retail knowledge
  • Training and coaching delivery
  • Experience with renewal technologies
  • Continuous improvement mindset
  • Customer contact strategy exposure

Key Requirements

  • 3+ years retention or CRM experience
  • Experience in commercial or financial services
  • Ability to use data for performance improvement

Work Rights

Not specified

Tailored Resume

Cover Letter