Professional Services Manager (external Trainers)

Teachstone

Remote
$80,000 - $91,000; not specified; medical/dental, ...
Remote
Supervise and mentor contractors
Ensure high-quality service delivery
Manage affiliate trainer agreements
Provide ongoing support and guidance to training contractors and affiliate trainers, observing and evaluating them to ensure high-quality delivery of Teachstone services

Job Summary

  • Provide ongoing support and guidance to training contractors and affiliate trainers, observing and evaluating them to ensure high-quality delivery of Teachstone services.
  • Coordinate with internal teams to align processes, resolve issues, and ensure consistent, compliant affiliate implementation, while managing, monitoring, and supporting CLASS Affiliate Programs.
  • Offer a competitive salary range of $80,000 - $91,000, comprehensive benefits including medical/dental, 401(k), and PTO, along with development opportunities.

Matching Summary

Provide ongoing support and guidance to training contractors and affiliate trainers, observing and evaluating them to ensure high-quality delivery of Teachstone services.

Salary

$80,000 - $91,000; Not specified; Medical/dental, 401(k), PTO, insurance, development opportunities

Skills & Requirements

Must-have

  • Supervise and mentor contractors
  • Ensure high-quality service delivery
  • Manage affiliate trainer agreements
  • Monitor performance and quality assurance
  • Deliver Teachstone training programs

Nice-to-have

  • Foster professional growth
  • Drive continuous improvement
  • Embrace mission and values

Key Requirements

  • Master's degree or equivalent experience
  • 3-5 years in service delivery leadership
  • Proficiency with CLASS® measure and training
  • Experience delivering, leading, and evaluating training
  • Exceptional communication and customer service skills
  • Adept use of technology
  • Experience in a remote, high-growth organization

Work Rights

Not specified

Tailored Resume

Cover Letter