Hebruyi is seeking a Customer Service Specialist responsible for managing customer order processes and ensuring operational support. The ideal candidate will possess strong customer service skills, experience in data analysis, and familiarity with Oracle systems
Job Summary
The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success.
The role involves coordinating and executing operational support for all customer order-related processes, acting as the first point of contact for transaction inquiries.
Key responsibilities include creating and expediting sales orders, coordinating the Master Demand Plan, reconciling inventory forecasts, and managing price lists.
Matching Summary
Match Score: 85
Hebruyi is seeking a Customer Service Specialist responsible for managing customer order processes and ensuring operational support. The ideal candidate will possess strong customer service skills, experience in data analysis, and familiarity with Oracle systems.
Skills & Requirements
Must-have
Customer order coordination
Sales order creation and expediting
Master Demand Plan maintenance
Price list maintenance in Oracle
Customer issue resolution
Material return coordination
Reporting for clients and operations
Nice-to-have
Respectful interaction
Open and honest communication
Doing the right things
Teamwork and proactivity
Detail-oriented approach
Key Requirements
Bachelor's degree in Business, Commerce, Administration, Industrial Engineering, or related field
2-5 years of customer service and/or manufacturing experience
Experience in data analysis, sales, and forecasting
Advanced English proficiency
Ability to read and interpret contracts and specification sheets