Customer Service Representative

EML

Parramatta, AU
Fully remote
Inbound and outbound calls
Claim administration duties
Microsoft office suite proficiency
As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day.
  • Your role will consist of; inbound and outbound calls with external stakeholder and claim administration duties.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other and Flexibility to work from home to support work/life balance.

Matching Summary

As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • inbound and outbound calls
  • claim administration duties
  • Microsoft Office Suite proficiency
  • manage telephone enquiries
  • recording and maintaining accurate records

Nice-to-have

  • high level of empathy
  • solution focused mindset
  • embrace change with confidence
  • passion for customer service
  • learning and growing within business

Key Requirements

  • permanent position
  • work-from-home flexibility considered from month three

Work Rights

Not specified

Tailored Resume

Cover Letter