Customer Banking Specialist - Potts Point

CommBank

Potts Point, AU
Part time (20 hours per week, predetermined roster)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for their Potts Point branch, focusing on delivering exceptional customer service in banking. The role requires strong communication skills and a commitment to customer satisfaction, supporting clients with their financial needs

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Potts Point Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Potts Point branch, focusing on delivering exceptional customer service in banking. The role requires strong communication skills and a commitment to customer satisfaction, supporting clients with their financial needs.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Building career with CommBank
  • Improving financial wellbeing
  • Support for Indigenous Peoples
  • Networking across Indigenous Employee Network

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to find solutions
  • Act with integrity
  • Place the customer at the centre
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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