Help Desk Technician Iii (hybrid)

LA Care Health Plan

Los Angeles, CA, US
Base: $60,778.00 - $91,166.00; bonus/equity: not s...
On-site
Advanced technical support
Experience with ms office 365 suite
Troubleshooting windows 10 and 11
L.A. Care Health Plan is dedicated to providing access to quality health care for low-income communities

Job Summary

  • L.A. Care Health Plan is dedicated to providing access to quality health care for low-income communities.
  • The Help Desk Technician III plays a critical role in resolving complex technical issues and mentoring junior staff.
  • Employees enjoy a wide range of benefits including Paid Time Off, Tuition Reimbursement, and a Wellness Program.

Matching Summary

L.A. Care Health Plan is dedicated to providing access to quality health care for low-income communities.

Salary

Base: $60,778.00 - $91,166.00; Bonus/Equity: Not specified; Benefits: Wide range of benefits including PTO

Skills & Requirements

Must-have

  • Advanced technical support
  • Experience with MS Office 365 Suite
  • Troubleshooting Windows 10 and 11

Nice-to-have

  • Excellent customer service skills
  • Ability to work independently
  • Strong teamwork and proactive work ethic

Key Requirements

  • At least 2 years of experience
  • Associate's Degree or equivalent experience
  • CompTIA A+ Certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter