Guest Experience Lead | Georgetown (contract)

Lululemon

Washington, District Of Columbia, United States
Base: $24.00 - $27.61ph; bonus/equity: $2.00ph; be...
On-site
Guest experience framework
Technical product education
Drive store performance
Lululemon is seeking a Guest Experience Lead for their Georgetown location to enhance in-store guest experiences and drive performance. This role involves overseeing product education, leading the team on the floor, and contributing to team member development within a supportive and inclusive environment

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by overseeing or providing technical product education.
  • This role is part of the store leadership team, responsible for driving store performance on the floor through guest experience and team achievement of daily sales or unit targets.
  • Benefits include extended health and dental, mental health plans, paid time off, savings/retirement matching, employee discount, fitness classes, and development courses.

Matching Summary

Match Score: 85

Lululemon is seeking a Guest Experience Lead for their Georgetown location to enhance in-store guest experiences and drive performance. This role involves overseeing product education, leading the team on the floor, and contributing to team member development within a supportive and inclusive environment.

Salary

Base: $24.00 - $27.61/hour; Bonus/Equity: $2.00/hour; Benefits: Extended health and dental, mental health plans, PTO, retirement matching, discount, fitness classes, parenthood top-up

Skills & Requirements

Must-have

  • Guest experience framework
  • Technical product education
  • Drive store performance
  • Supervisor on Duty
  • Daily sales targets

Nice-to-have

  • Inclusive environment
  • Supportive working relationships
  • Fun and productive environment
  • Values and celebrates differences

Key Requirements

  • 1 year retail or customer experience
  • Experience leading, mentoring, or delegating
  • Legally authorized to work in the country
  • High school diploma/GED/equivalent or above (asset)

Work Rights

Must be legally authorized to work in the country

Tailored Resume

Cover Letter