Senior Manager, It Service Management

Integer

Not specified (assumed hybrid or on-site based on role requirements)
Itil best practices
Incident management
Change management
Integer is seeking a Senior Manager for IT Service Management, responsible for overseeing ITSM governance, incident, change, and problem management practices, as well as ensuring audit readiness and data governance. The ideal candidate will possess strong ITIL knowledge, leadership skills, and experience in IT governance and compliance

Job Summary

  • Integer creates a culture that embraces uniqueness and positions the company for long-term success.
  • The Senior Manager will oversee ITSM governance and ensure consistent application of ITIL processes.
  • The role includes leading SOX ITGCs audit readiness and partnering with various teams for improvements.

Matching Summary

Match Score: 85

Integer is seeking a Senior Manager for IT Service Management, responsible for overseeing ITSM governance, incident, change, and problem management practices, as well as ensuring audit readiness and data governance. The ideal candidate will possess strong ITIL knowledge, leadership skills, and experience in IT governance and compliance.

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management
  • Change Management
  • Problem Management
  • SOX ITGCs governance

Nice-to-have

  • executive communication skills
  • continuous improvement mindset
  • collaborative leadership

Key Requirements

  • Bachelor’s degree in computer science
  • Minimum of 10 years in IT Service Management
  • Strong working knowledge of ITIL practices

Work Rights

Not specified

Tailored Resume

Cover Letter