Client Services Officer

BMO

Vancouver, BC, Canada
Base: $38,500.00 - $71,000.00; bonus/equity: may i...
2-3 years relevant experience
Strong oral and written communication skills
Ability to work in fast-paced environment
The role provides exceptional daily operational service support to grow the Bank's market share and maximize profitability of client relationships

Job Summary

  • The role provides exceptional daily operational service support to grow the Bank's market share and maximize profitability of client relationships.
  • Employees must demonstrate an in-depth working knowledge of product strengths, capabilities, and limitations while identifying cross-sell opportunities.
  • BMO offers a comprehensive benefits package including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Matching Summary

The role provides exceptional daily operational service support to grow the Bank's market share and maximize profitability of client relationships.

Salary

Base: $38,500.00 - $71,000.00; Bonus/Equity: May include commission structure and performance-based incentives; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • 2-3 years relevant experience
  • Strong oral and written communication skills
  • Ability to work in fast-paced environment
  • In-depth knowledge of banking products
  • Knowledge of customer escalation processes

Nice-to-have

  • Bilingual capability preferred
  • Post-secondary degree in related field
  • Collaboration and team skills
  • Analytical and problem-solving skills

Key Requirements

  • 2-3 years of relevant experience
  • Post-secondary degree desirable
  • In-depth knowledge of BMO banking products
  • In-depth knowledge of customer escalation processes

Work Rights

Not specified

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