Specialist I - Recovery

United Consumer Financial Services

Westlake, OH, US
Not specified; not specified; not specified
Fully remote
One year collection experience required
Call center experience required
Fdcpa compliance knowledge essential
United Consumer Financial Services is seeking a Recovery Specialist I to manage collection calls and improve account recoveries in a fully remote environment. The role requires strong negotiation skills, attention to detail, and adherence to compliance standards, offering opportunities for personal growth and team collaboration

Job Summary

  • The role is part of Marmon Holdings, a global industrial organization backed by Berkshire Hathaway, committed to making a positive impact.
  • Recovery Specialists are responsible for managing collection calls, negotiating payment terms, and adhering to strict FDCPA standards to reduce charge-offs.
  • The position offers a hybrid work model combining in-office and remote work within a lively, collaborative office environment in Westlake, OH.

Matching Summary

Match Score: 85

United Consumer Financial Services is seeking a Recovery Specialist I to manage collection calls and improve account recoveries in a fully remote environment. The role requires strong negotiation skills, attention to detail, and adherence to compliance standards, offering opportunities for personal growth and team collaboration.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • One year collection experience required
  • Call center experience required
  • FDCPA compliance knowledge essential
  • Skip tracing tools proficiency needed
  • Microsoft Office software proficiency

Nice-to-have

  • Leadership and coaching skills preferred
  • Ability to work in fast-paced environment
  • Strong negotiation and communication skills
  • Experience with deceased consumer accounts
  • Mentoring peers capability

Key Requirements

  • High school diploma or GED
  • One year collection experience for Specialist I
  • Three years collection experience for Specialist II
  • One year call center experience for Specialist I
  • Three years call center experience for Specialist II

Work Rights

Not specified

Tailored Resume

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