Associate, Payroll Client Services - Sat- Wed - Amer

dronelist.io

Americas
Base: $19,650 - $44,200 usd; bonus/equity: not spe...
On-site
Payroll customer service experience
Regulatory requirements knowledge
Customer expectation exceeding
The job posting is for an Associate in Payroll Client Services at Remote, a company focused on facilitating global employment compliance. The role requires experience in payroll customer service and emphasizes collaboration, problem-solving, and communication skills

Job Summary

  • Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
  • Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey.
  • Enhance the team's collective knowledge by creating and updating essential documentation and participating in shadowing sessions to foster collaboration and knowledge sharing.

Matching Summary

Match Score: 75

The job posting is for an Associate in Payroll Client Services at Remote, a company focused on facilitating global employment compliance. The role requires experience in payroll customer service and emphasizes collaboration, problem-solving, and communication skills.

Salary

Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Payroll customer service experience
  • Regulatory requirements knowledge
  • Customer expectation exceeding
  • Zendesk, Slack, Notion experience
  • Team-oriented environment
  • Fixed Saturday to Wednesday schedule

Nice-to-have

  • Ambitious problem solving
  • Global employment navigation
  • Future of work culture

Key Requirements

  • Payroll customer service experience
  • Advanced knowledge in specific jurisdictions
  • Superior written and verbal communication skills
  • Ability to engage diverse stakeholders
  • Manage multiple priorities

Work Rights

Not specified

Tailored Resume

Cover Letter