Collections Consultant (polish & English) – Barcelona Sdc

Air Products

Barcelona, Spain
**
Native polish and strong english
Customer service experience
Handle customer calls and emails
** Air Products is seeking a Collections Consultant fluent in Polish and English for its Barcelona Shared Delivery Center. The role involves managing customer collections, maintaining accurate records, and collaborating with various teams to resolve issues, while benefiting from a supportive and diverse work environment. **

Job Summary

  • Ensure timely collection of outstanding customer balances according to Air Products’ Credit & Collections policies.
  • Handle customer calls and emails within departmental targets; identify complaints and escalate when necessary.
  • A multicultural environment in our Barcelona office with comprehensive training and flexible compensation plan.

Matching Summary

Match Score: 75

** Air Products is seeking a Collections Consultant fluent in Polish and English for its Barcelona Shared Delivery Center. The role involves managing customer collections, maintaining accurate records, and collaborating with various teams to resolve issues, while benefiting from a supportive and diverse work environment. **

Skills & Requirements

Must-have

  • Native Polish and strong English
  • Customer service experience
  • Handle customer calls and emails
  • Timely collection of outstanding balances
  • MS Office proficiency

Nice-to-have

  • Collaborative team environment
  • Organized and detail-oriented
  • Self-motivation with clear focus
  • Basic accounting knowledge
  • Customer accounting experience

Key Requirements

  • Native Polish & strong English
  • Customer service experience
  • Experience with collections, dispute management
  • Experience with account reconciliations
  • Experience processing charges/payments

Work Rights

Not specified

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