Product Implementation Specialist

624

Base: $83,250 - $101,750 py; bonus/equity: not spe...
Hybrid
2+ years in implementation or customer success
Experience analyzing customer data
Strong communication and project coordination skills
Surescripts is seeking a Product Implementation Specialist to support the onboarding and activation of their health intelligence solutions. The role requires strong customer engagement skills, an analytical mindset, and experience with technical support or implementation in a healthcare technology context

Job Summary

  • The Product Implementation Specialist supports the successful implementation and onboarding of Surescripts solutions to empower customers through self-service tools.
  • This role involves guiding customers end-to-end, analyzing testing activity to identify stalled implementations, and executing targeted outreach campaigns to drive completion.
  • Surescripts offers a competitive compensation package including comprehensive healthcare, generous paid time off, pet insurance, and a 401(k) with immediate vesting.

Matching Summary

Match Score: 85

Surescripts is seeking a Product Implementation Specialist to support the onboarding and activation of their health intelligence solutions. The role requires strong customer engagement skills, an analytical mindset, and experience with technical support or implementation in a healthcare technology context.

Salary

Base: $83,250 - $101,750 per year; Bonus/Equity: Not specified; Benefits: Comprehensive healthcare, PTO, 401(k) match

Skills & Requirements

Must-have

  • 2+ years in implementation or customer success
  • Experience analyzing customer data
  • Strong communication and project coordination skills
  • Bachelor's degree or equivalent experience

Nice-to-have

  • Experience in healthcare technology or SaaS environments
  • Familiarity with HL7, X12, XML, or FHIR standards
  • Background in marketing or customer outreach
  • Proficiency in Salesforce and Excel

Key Requirements

  • Valid U.S. work authorization without restrictions
  • No sponsorship provided for immigration benefits
  • Bachelor's degree or equivalent experience required

Work Rights

Must have valid U.S. work authorization without restrictions

Tailored Resume

Cover Letter