Phi - Specialist- Branch Service- Mumbai

Prudential

Mumbai, India
Handle day-to-day branch functioning
Manage premium collection and reconciliation
Implement process controls and compliance
Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience

Job Summary

  • Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
  • As a Branch Service Specialist, your typical week might include handling day-to-day branch functioning, supporting proposal pendency, managing premium collection, and serving walk-in customers and distributors.
  • This role requires a bachelor’s degree, good understanding of financial services, ability to drive digital solutions, and a passion for customer and distributor delight.

Matching Summary

Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.

Skills & Requirements

Must-have

  • Handle day-to-day branch functioning
  • Manage premium collection and reconciliation
  • Implement process controls and compliance
  • Drive adoption of Digital platforms
  • Contribute to business revenue generation

Nice-to-have

  • Obsessed with providing customer delight
  • Thrive in co-creation and collaboration
  • Passionate about consumer centric ideas
  • Attentive ear for new ideas

Key Requirements

  • Bachelor's degree from recognized institute
  • Up to 5 years experience in insurance/banking
  • Able to drive Digital solutions
  • Experience in improving customer experience

Work Rights

Not specified

Tailored Resume

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