The Head Concierge will be responsible for the delivery of excellent customer service and assisting with the overall presentation of the property, impacting Tenant Partners, their guests, and visitors
Job Summary
The Head Concierge will be responsible for the delivery of excellent customer service and assisting with the overall presentation of the property, impacting Tenant Partners, their guests, and visitors.
Key responsibilities include supporting the Concierge team, ensuring the presentability of Front of House areas, understanding property brand standards, assisting with customer events, and providing customer service training.
JLL is committed to equal opportunity and building an inclusive workplace, offering benefits like corporate discounts on fitness and wellbeing brands.
Matching Summary
The Head Concierge will be responsible for the delivery of excellent customer service and assisting with the overall presentation of the property, impacting Tenant Partners, their guests, and visitors.
Skills & Requirements
Must-have
Excellent customer service
Front of House presentation
Assist with customer events
Customer service training
Property presentation standards
Nice-to-have
Goal oriented
Client relationship building
Hands-on problem solving
Dynamic workplace adaptability
Collaborate with stakeholders
Key Requirements
Rotating roster between 7:00am – 7:30pm, Monday – Friday