Post Production Support Specialist, Avp

State Street UK

Melbourne, Australia
Crims implementation and support
Investment management systems experience
Financial industry experience
Support customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation, including defining new client requirements, configuring the application, training users, testing workflows, and resolving issues

Job Summary

  • Support customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation, including defining new client requirements, configuring the application, training users, testing workflows, and resolving issues.
  • The team is part of Charles River Development (CRD), a State Street company, contributing to enterprise investment management software solutions and the State Street Alpha platform.
  • Responsibilities include analyzing requirements, providing product expertise, educating customers on CRIMS functionality, advising on best practices, and contributing to software quality by communicating defects.

Matching Summary

Support customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation, including defining new client requirements, configuring the application, training users, testing workflows, and resolving issues.

Skills & Requirements

Must-have

  • CRIMS implementation and support
  • Investment management systems experience
  • Financial industry experience
  • Charles River Development (CRD) eco-system navigation
  • Multi-asset class industry knowledge

Nice-to-have

  • Customer-driven approach
  • Strong communication skills
  • Team player
  • Adaptable to change
  • Problem-solving aptitude

Key Requirements

  • 5-10 years of hands-on experience
  • Experience leading implementation or support of Front, Middle or Back Office Investment Management systems
  • Experience with financial system implementation/support within a bank, hedge fund, asset manager, or wealth management firm
  • Hands-on experience implementing/supporting investment management software
  • Understanding of investment management or wealth management workflows
  • Technically savvy (multi-tier architectures, relational databases, SQL, FIX, reporting tools)
  • Four (4) year degree in business or technical field

Work Rights

Not specified

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