Paradox helps organizations around the world reimagine recruitment and hiring with a conversational recruiting platform that streamlines tasks through AI-powered mobile, chat, and text experiences
Job Summary
Paradox helps organizations around the world reimagine recruitment and hiring with a conversational recruiting platform that streamlines tasks through AI-powered mobile, chat, and text experiences.
The role involves partnering with enterprise clients globally to provide exceptional service including onboarding, training, ongoing support, and managing renewals and expansions.
Workday offers a flexible work approach combining remote and in-person time, along with competitive compensation, bonuses, stock grants, and a supportive company culture rooted in integrity and empathy.
Matching Summary
Paradox helps organizations around the world reimagine recruitment and hiring with a conversational recruiting platform that streamlines tasks through AI-powered mobile, chat, and text experiences.
Salary
Base: $99,800 - $149,600 USD (Chicago); $90,300 - $160,400 USD (other US locations); Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
Customer success management
Enterprise SaaS solutions
AI-powered software expertise
Global client collaboration
Client onboarding and training
Account renewal and expansion
Nice-to-have
Cross-functional team collaboration
Strong communication skills
Mentorship and leadership
Flexible work environment
Data analysis and organization
Key Requirements
7+ years customer success experience (Sr)
5+ years customer success experience (Manager)
Experience with enterprise SaaS implementation
Technical understanding of complex software ecosystems
Experience educating clients and providing training