Eoc Operator

G2it

Millington, United States
On-site
Eoc electronic documentation workflows
Monitor service health
Manage eoc tickets
G2it is seeking an EOC Operator in Millington, United States, to manage electronic documentation workflows and ensure operational efficiency within their Emergency Operations Center. The ideal candidate will have a background in system administration and experience with various enterprise tools and automation technologies

Job Summary

  • Operate and support EOC electronic documentation workflows, including daily intake, processing, and validation of captured outputs using Kofax Duplex Scanner and Kofax Ascent Capture.
  • Monitor service health and operational conditions impacting EOC processing using SolarWinds and System Center Operations Manager (Microsoft); escalate issues and document impacts as required.
  • Utilize UiPath to automate repeatable EOC tasks such as routing, notifications, and status updates to reduce manual effort and improve consistency.

Matching Summary

Match Score: 85

G2it is seeking an EOC Operator in Millington, United States, to manage electronic documentation workflows and ensure operational efficiency within their Emergency Operations Center. The ideal candidate will have a background in system administration and experience with various enterprise tools and automation technologies.

Skills & Requirements

Must-have

  • EOC electronic documentation workflows
  • Monitor service health
  • Manage EOC tickets
  • Troubleshoot Microsoft Workstation systems
  • Maintain EOC reference materials
  • Coordinate shift communications
  • Automate repeatable EOC tasks
  • Produce EOC reports

Nice-to-have

  • Situational awareness
  • Timely resolution
  • Reduce manual effort
  • Improve consistency

Key Requirements

  • Active Secret clearance
  • Three or more years of relevant experience

Work Rights

Must be able to obtain and maintain Secret clearance

Tailored Resume

Cover Letter