Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to chat
Job Summary
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to chat.
Our Senior Staff Engineer is a lead member of the engineering staff working across the organization to provide a friction-less experience to our customers and maintain the highest standards of protection and availability.
We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.
Matching Summary
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to chat.
Salary
$130,000.00 - $260,000.00
Skills & Requirements
Must-have
design large-scale distributed AI applications
build and optimize multi-agent systems
Python, SQL, NoSQL databases
Docker and Kubernetes
Azure tools and services
modern AI/ML frameworks and tools
TensorFlow, PyTorch
Nice-to-have
friction-less customer experience
hyper-growth environment
startup-like environment
innovative approaches and tools
developer tooling across SDLC
Key Requirements
8+ years professional software development experience
6+ years experience in open-source frameworks
6+ years experience with architecture and design
6+ years experience with AWS, GCP, Azure
Bachelor’s degree in Computer Science or equivalent