In this guest‑facing role, you will be the welcoming voice of the hotel - providing exceptional service, managing guest inquiries, and ensuring smooth communication across all departments
Job Summary
In this guest‑facing role, you will be the welcoming voice of the hotel - providing exceptional service, managing guest inquiries, and ensuring smooth communication across all departments.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Competitive salary, wages, and a comprehensive benefits package, excellent training and development opportunities, and global Four Seasons discounted stays are offered.
Matching Summary
In this guest‑facing role, you will be the welcoming voice of the hotel - providing exceptional service, managing guest inquiries, and ensuring smooth communication across all departments.
Skills & Requirements
Must-have
exceptional service
guest inquiries
smooth communication
polished telephone manner
calm, professional approach
Nice-to-have
luxury hotel experience
additional language skills
genuine care
Key Requirements
Previous experience in a communications, customer service, or hospitality role
Strong multitasking and organisational abilities
Confidence using telephone systems and hotel software
Flexibility to work early mornings, days, evenings, weekends, and public holidays