Implementation Project Manager

Block

London, United Kingdom
On-site
Lead technical onboarding and activation
Engage pre-sale for discovery and validation
Manage complex onboarding projects concurrently
The Global Seller Onboarding team partners directly with Square’s largest and most complex sellers to ensure they fully realize the value of Square’s products and services

Job Summary

  • The Global Seller Onboarding team partners directly with Square’s largest and most complex sellers to ensure they fully realize the value of Square’s products and services.
  • This role is pivotal to Square’s upmarket growth strategy and to shaping the enterprise seller experience from initial solution design through activation.
  • Travel will be required for up to 10% for client meetings, hardware installations, and other internal events.

Matching Summary

The Global Seller Onboarding team partners directly with Square’s largest and most complex sellers to ensure they fully realize the value of Square’s products and services.

Skills & Requirements

Must-have

  • Lead technical onboarding and activation
  • Engage pre-sale for discovery and validation
  • Manage complex onboarding projects concurrently
  • Build cross-functional partnerships
  • Communicate technical requirements clearly
  • Identify and manage risk proactively

Nice-to-have

  • Translate requirements into feature requests
  • Demonstrate strong executive presence
  • Mentor and support junior team members
  • Drive process improvements with AI automation

Key Requirements

  • 6+ years customer-facing experience
  • 4+ years project management/implementation/onboarding
  • Proven ability to manage multiple complex projects
  • Working knowledge of project management methodologies
  • Experience in POS, payments, or technology industry

Work Rights

Not specified

Tailored Resume

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