Production Support Engineer – Ba4

Bankstcharles

Whippany, NJ, USA
Base: $80,000 - $120,000; bonus/equity: eligible f...
Itil standards
Oracle and unix shell scripting
Autosys or tws job scheduling
Our mission is to deliver innovative solutions while ensuring the stability and reliability of applications within the Financial Crime Technology portfolio

Job Summary

  • Our mission is to deliver innovative solutions while ensuring the stability and reliability of applications within the Financial Crime Technology portfolio.
  • In this role, you will play a key part in resolving user‑reported production issues and batch failures, managing alerts, triaging incidents, and overseeing change and capacity management in alignment with ITIL standards.
  • Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

Matching Summary

Our mission is to deliver innovative solutions while ensuring the stability and reliability of applications within the Financial Crime Technology portfolio.

Salary

Base: $80,000 - $120,000; Bonus/Equity: Eligible for incentive award; Benefits: Medical, dental, vision, 401(k), life insurance, paid leave

Skills & Requirements

Must-have

  • ITIL standards
  • Oracle and Unix shell scripting
  • Autosys or TWS job scheduling
  • App Dynamics, ITRS Geneos monitoring
  • Log Analysis/Debugging
  • Site Reliability Engineering
  • Observability

Nice-to-have

  • Analytical and troubleshooting skills
  • Shift-based support environments
  • Excellent communication skills
  • Attention to detail
  • Operational discipline
  • Risk and controls
  • Change and transformation

Key Requirements

  • Experience applying ITIL standards
  • Experience writing shell/python scripts
  • Experience with job scheduling
  • Experience monitoring software performance
  • Experience with Log Analysis/Debugging
  • Experience with site reliability engineering
  • Experience with observability

Work Rights

Not specified

Tailored Resume

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