Not specified (assume hybrid or onsite based on hospitality industry norms).
Manage end-to-end dining reservations
Handle multi-channel guest enquiries
Upsell dining concepts and promotions
The Executive I (Dining Reservations) position at Resorts World at Sentosa involves managing dining reservations while enhancing the guest experience through personalized interactions and upselling strategies. Candidates should have a background in hospitality, with 1-3 years of relevant experience and knowledge of reservation systems preferred
Job Summary
The role supports a seamless and elevated guest journey across multiple dining concepts within an integrated resort environment.
Executives are responsible for managing reservations, personalizing guest interactions, and driving revenue through effective upselling techniques.
Candidates must possess 1–3 years of experience in luxury hospitality establishments and be familiar with reservation systems.
Matching Summary
Match Score: 85
The Executive I (Dining Reservations) position at Resorts World at Sentosa involves managing dining reservations while enhancing the guest experience through personalized interactions and upselling strategies. Candidates should have a background in hospitality, with 1-3 years of relevant experience and knowledge of reservation systems preferred.
Skills & Requirements
Must-have
Manage end-to-end dining reservations
Handle multi-channel guest enquiries
Upsell dining concepts and promotions
Document special requests and preferences
Liaise with kitchen and F&B teams
Nice-to-have
Familiarity with reservation systems like SevenRooms
Experience in luxury hotel environments
Strong knowledge of Microsoft Office suite
Ability to drive revenue through recommendations
Key Requirements
Diploma in Hospitality or Business Management
1–3 years experience in luxury hotel dining reservations